Register and Update your Agency and Services today!



What does it mean to be part of the 211 Resource Database?

2-1-1 connects callers to nonprofit, public or faith-based organizations that help people, and organizations that offer services to low-income individuals or families with sliding scale or low-income qualifications. Currently the 211 Resource Database is the community’s most comprehensive database of services, housing more than 900 individual agencies and more than 2,200 programs.

What are the benefits to listing and updating my agencys information in the 2-1-1 San Bernardino Resource Database?

2-1-1 can pre-screen clients and refer only those who meet eligibility guidelines set by agencies listed in the database. This ensures that agencies have the opportunity to use their resources efficiently.


2-1-1 can promote programs to the community in an effort to increase outreach and program participation.


Updating your current listing with us?


You can now change your listing at anytime!


We want to disseminate the most current and up to date information to our callers and anyone searching for services on our resource database. To make sure we have the most current information listed please follow the simple steps below. We can make most changes immediately! If you are adding a new program/service or site download the Program/ Services Registration Form and follow the instructions. 


  • Find your agency by utilizing our public search function on
  • View the current information listed and identify if there are changes you would like to make to your listing, 
  • At the bottom of your listing, locate and click the “email a verification request” button,
  • Within moments a secure link is sent via email to your agency’s designated contact
  • Click the link and follow instructions in the verification email received from 211, and be sure to click “save changes”.  




Your update will then be reviewed and approved by 211 staff and the 211 database and website will be automatically updated!  If you have questions, would like to know who your current contact is or would like to change that information to have this email go to a specific person in your agency, contact Monique Cain at 909-980-2857 x226.



Follow the steps below to be included in the 2-1-1 database.

Step 1
Read the Inclusion/Exclusion Criteria

Step 2

Complete the Agency and Program Registration forms, including an individual program/service form for each program.

Agency Registration Form (required)
Program/Services Registration Form (required)
Additional Site Registration Form

Step 3

Include a copy of:

  • Legal Tax Classification
  • 501 (c)(3) status if a non-profit
  • Proof of license

Step 4
Send all registration forms and additional information to 2-1-1 San Bernardino via email at This email address is being protected from spambots. You need JavaScript enabled to view it. fax: (909-980-2957) or U.S. mail (211 Resource Department, 9624 Hermosa Ave. Rancho Cucamonga CA 91730)

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Note: 211 staff can now enroll callers in CalFresh during the call !!

2-1-1 Call Center

2-1-1 Call Center
Over 75,000 individuals and families in need connected with critical health and social services annually.

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